Reception, Appointment, and Feedback Departments

• Our office schedules an average of 724 showing appointments weekly, 3139 monthly, for a total of  37,662 last year*.

• Trained appointment coordinators schedule more than 3000 showing appointments each month on our listings

• Showing Feedback requests are emailed out to all agents showing our properties daily.

• Feedback coordinators call each showing agent (that hasn't responded to our email request) requesting feedback from them as well as the buyers who viewed your home. All this information is logged into our database.

• Our automated system  provides agents with online feedback reports from the agents and buyers who view your home.

• All feedback responses are automatically compiled into an online report for agents to give to sellers ranking the home price, condition and location.

• We have spent years researching and developing an exclusive marketing system which captures potential buyers, which we match with properties in our listing inventory, giving your property maximum exposure.

• Along with our continually  growing data base of buyers, we are receiving an average of 1,631 searches daily on our website. Ensuring even more exposure of your home.

We provide extra levels of service:

• Customer Service Department
• Receptionists
• Appointment Schedulers
• Sellers feedback from buyers
• Relocation Department
• Multiple Listing Service
• Marketing and Advertisement
• A Web site averaging 60,000 buyer searches per month
• Property Management Department
• DFW Marketplace vendors list for services
• Trained staff of  27 members
• Three Managers
• A Broker with 38 years experience
• In House Training Program by a full time Training Director.

* - figures based on 2006 end of the year statistics